Return Policy
We want you to love your purchase from Fashion Forward! If for any reason you are not satisfied, please review our return and refund terms below.
Returns
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Returns are accepted within 30 days of delivery.
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Items must be unused, unworn, and in their original packaging.
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Customers are responsible for return shipping costs.
Non-Returnable Items
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Personalized, custom, or final-sale items cannot be returned.
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Due to hygiene reasons, earrings cannot be returned.
Refunds
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Once we receive and inspect your returned item, we’ll notify you of approval or rejection.
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Approved refunds will be processed to your original payment method within 5–10 business days.
Damaged or Defective Items
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If you receive a damaged or defective product, please contact us within 7 days of delivery with photos, and we will arrange a replacement or refund.
Exchanges
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We do not offer direct exchanges. If you need a different item, please return your product for a refund and place a new order.
For return instructions, please email us at 📧 justafashionforwardstore@gmail.com